Returns and Exchanges
What is your returns policy?
Unfortunately, due to health and hygiene regulations we do not offer returns or exchanges for any Starts with Legs hosiery, underwear, shapewear or one pieces due to selection error or change of mind.
All socks, slips and camisoles can be returned if they meet the returns criteria below.
Products being returned must be;
In their original condition (unworn, unused, unwashed) and Intact with original tags/packaging attached
We are unable to accept returns if the product/s do not meet the returns criteria above.
What if I’ve received a faulty product?
We take extreme care in ensuring our goods are of the highest quality. However, if for any reason you find a fault with one of our products, please contact us at info@startswithlegs.com.au Where possible please provide a description of the problem and a photograph showing issue/fault. We will then contact you to advise on the next steps.
How to return:
You must notify Starts with Legs of your intention to return or exchange your item/s.
Once we have confirmed your return/exchange request
please send your return/s to:
Starts with Legs
13 The Annie Watt Circuit
West Lakes Shore
SA 5020
Do I have to pay for postage?
If you are wishing to return a product for exchange or refund, you will need to pay for the postage to return it back to us.
How will I be refunded?
All refunds are issued to the same tender as original purchase, please allow up to 5-10 business days depending on your bank. Please note original shipping and handling costs will not be refunded.
